Returns & Exchanges

At Hook+Gaff, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer a 30-day return and exchange window for all unworn and unaltered items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original box, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.